Frequently Asked Questions

What is Vibes App?

We describe Vibes as a platform aimed to:

  1. Encourage people to socialize, meet, and interact on a face to face basis.
  2. Vibes helps people build reputation, and encourages others to interact, establish, and maintain relationships with Quality individuals.

Who is Vibes App for?

Vibes is for everyone!
It connects individuals based on personal, professional, and social relationships.

What are Vibes App’s main features?

  1. Vibes allows its users to establish quality relationships through discovering people around them with shared interests.
  2. Vibes notifies its users when their close friends are within close proximity to encourage them to meet!
  3. Vibes is a trusted reputation building application. It allows users to rate others in a structured, yet anonymous way. The rating system is designed to be robust, credible, and lowers any chances of abuse.
  4. Vibes creates a positive environment where users can write positive references for their connected users, visible to others.
  5. Vibes helps individuals, professionals, companies, and employers get credible and detailed information about people they are interested in or job/business candidates they are linked to. It offers a wide in-depth database of people and professionals that can help you or your company make the right analyses and hiring decisions.

How is Vibes App different from other social networking applications?

Vibes is positioned to compliment other social networking applications and platforms.

Is my Privacy protected?

Our users’ privacy is our top priority. Please see our Privacy Policy page to get more details. You can also read through the Terms and Conditions page for extra information.

What additional features Premium Users have over Free Users?

  1. Premium Users’ profile pictures will be surrounded by a Golden circle.
  2. Premium Users can see other Users’ ratings breakdown (Personal, Professional, and General). Free Users can only see the combined average.
  3. Premium Users can see their own ratings breakdown (Personal, Professional, and General).
  4. Premium Users will have visibility to more detailed rating information and trend.
  5. Premium Users can select up to 10 positive feedbacks to be displayed on their profiles. Free Users can select up to 3.
  6. Premium Users will show at the top of search results.

How can I find other users in the app?

Vibes allows users to find other users through:

  1. Searching for them by:
    • Name (in English, or any other language), the name of the organization they belong to.
    • Profession.
    • Phone number.
    • Email.
    • QR Code.
    Vibes allows applying filters when searching for users to narrow down results.
  2. Through Mingle mode. Mingle mode allows users to see other users who are within close proximity to them, and are also on Mingle mode.

I noticed some users are having a Purple halo around their profile pictures. Other users have Gold halos. What does these color codes mean?

Purple halos denote connected users.

Golden halos denote Premium users. To know more about Premium user features, please visit the Premium subscription page.

How can I invite other users to Vibes app?

You can invite them by selecting those you would like to invite from your contacts and sending them invitations through the available channels (SMS, Whatsapp, email, etc.).

When adding a new connection, I am being asked whether:
  • I would like to share my location with this User, and
  • whether I would like to be notified if the user is within close proximity.Please elaborate?

  1. Location sharing feature allows the user to check your latest location. This is defined by the latest location on the map where the application detected your presence in.
  2. Notification of other users is selected for close connections to encourage face to face meeting when coincidently both users are within close proximity.

What is the rating function for?

The rating function allows users to reflect their impressions on other connected users in two main aspects: Personal and Professional. For users who are not connected, they can rate others generally.

What are the different types of ratings?

There are three types of ratings: Personal, Professional, and General.

What is a General rating?

General rating is an option to rate others who do not have strong relationships in real life. For example, a Taxi driver who left a positive impression in one of your trips, a celebrity or a public figure who did a great work to the society, or a barista who made you the best cup of coffee.

What is a Personal rating?

Personal rating is an option to rate others based on what you perceive the other person on a personal level, such as their role as a Friend, Spouse, Sibling, etc.

What is a Professional rating?

Personal rating is an option to rate others based on what you perceive the other person on a professional level. This aspect of ratings require previous professional interaction.

Will recipients of ratings know who rated them?

No.

Will recipients of ratings know the ratings given to them?

Recipients of ratings will not know individual ratings given to them. However, they will know the overall rating score.

Will everyone be able to see my overall rating score?

Yes.

I would like to see my ratings breakdown (Personal, professional and general). How can I see it?

This feature is available for all Premium members only. To know more about Premium members benefits, please check the Premium members features page.

Do Users need to be connected to each other in order to rate them?

No. However, connected users have higher weightage on ratings than none connected users.

How different is the rating weightage of connected users from none connected users?

Connected users have 10 times the weight on (Personal and professional) aspects than none connected users.

Why do connected users have higher impact on others’ ratings than none connected users?

Connected users should represent real connection in real life. We believe those who have interacted with each other, whether Personally or Professionally should have more weight than those who don't, or those who only have a superficial relationship.

There is an option to write on others’ profiles. What is this function for?

Vibes encourages its users to leave positive impressions on others. One of the options to do this is to leave positive feedback on others, where other users can see.

I have received many positive writing on my profile, but I cannot display them all. Why?

Vibes allows up to 3 writings to be displayed on profiles for free users, while Premium users can display more. To know more about Premium Users’ benefits, please check the Premium Users Features page.

Can I change my ratings of others? Or like re-rate them again?

Yes. You can re-rate others and change your rating anytime. We encourage Users to reflect the most accurate ratings at all time.

What is Map Mode?

It is a mode where Users can see the latest location of other connected Users on the map. This option is only for members who allowed others to have visibility of their location in the Connection adding process.

When adding a new connection, I am asked whether I would like to share my location with the new user. Can I change this option later?

Yes. You can go to the User’s profile, click on the option at the top right corner of the screen where you will be able to change this option.

When I click on a user in Map Mode, I can see a footprint. What is this?

The User’s profile picture indicate the latest location where the user made his/her location live. The footprint indicate the location prior to the last one.

What is Mingle Mode?

It is a mode where other Vibes active Users who are also in Mingle mode and are in close proximity have visibility to others’ profiles on the map (whether connected or not). This mode encourages users to establish new connections based on common interests.

Who can see my location in Mingle Mode?

All other Vibes Users who are in Mingle Mode and within the specified Mingle radius

What is the maximum search radius in Mingle Mode?

Currently the maximum search radius is 5 Km.

How can I connect with another User in Mingle Mode?

You can connect to another User in Mingle Mode by clicking on their profile, and select (Connect).

How can I deactivate my location sharing feature to block everyone from being able to see my location.

In Maps tab, click on the option on the top right side of the page, and deactivate Live Location. Please note by deactivating this feature, you will not be able to see others’ locations.

Who can I chat with?

You can chat with all connected users.

How can I start a chat with a connected User?

In the chat tab, search for the other User by Name, then select to chat.

How can I block / report another User?

In the chat tab, click on the user, and click on the option at the top right corner of the screen, then click block / report.

Why do I need to fill all the details in my Profile?

Profiles help Users to find other Users who share similar interests to establish new connections / relationships. The richer the profile, the more accurate representation it reflects on its User.

What should I write in the “My Interests” section?

Write at least three or more interests that you enjoy doing in real life, for example: Music, Sports, and Engineering.

Who can see my profile?

All other Vibes Users.

Can I deactivate my profile?

Yes. You can deactivate it through going to the Profile tab, clicking the options button on the top right corner of the page, and select to deactivate your profile. You can also contact us directly.

Can I select who can see my social media?

Yes. You can select the option to allow only those who are connected to you to have visibility to your social media links.

Can I edit my profile information?

Yes, you can edit any profile information at all times.

I am having an issue with the payments. What should I do?

Please contact us directly on admin@thevibes.app.